Participants must be at least twelve (12) years old. Volunteers 12 – 17 years old must have parental permission to participate in litter pickups. The Town of Smyrna requires adult supervision at a ratio of one (1) adult for every five (5) youths under age 18.
Are there other benefits to participating in the program?
Besides the sense of pride your group will have by knowing you are enhancing the appearance of your community, your group will have its name posted on a recognition panel installed below the official Adopt-A-Roadway sign. The Town of Smyrna recognition panels identify our volunteers and recognize the contributions they make to our community.
Volunteer groups are also permitted to separately bag recyclable items and turn in to redemption centers for fundraising cash.
Can I add the cost of the excess flow valve to my bill?
No. The cost to install the excess flow valve must be billed separately and cannot be included on your normal monthly bill.
Can I find out if there is a sex offender living near me?
Can I spread out my payments in installments for the excess flow valve?
No. A deposit in the full amount of the cost estimate will be required prior to the start of the excess flow valve installation work.
Can I take the excess flow valve with me if I move?
No. Once installed, the excess flow valve becomes part of Smyrna’s natural gas distribution system and it cannot be removed.
Can my plumber install the excess flow valve?
No. Only Smyrna or its approved contractor can do the installation.
Do I need to register my alarm for my home/business?
No. There is no need in the Town of Smyrna to register your alarm, but there is an alarm ordinance. For more than three false alarms in a calendar year, whether set off intentionally, accidentally, or due to malfunction of the alarm system, a citation will be issued.
How do I find a roadway available for adoption?
Most town-owned roadways are eligible for adoption. Following is a list of our major, highly visible roadways:
Old Nashville Highway
Enon Springs Road
Rock Springs Road
(others as approved)
Contact the Town of Smyrna Public Works Department at (615) 459-9766 to find out which roadways are available or to get approval for a roadway not listed above.
How do I know if an excess flow valve can be installed at my property?
Smyrna will send out a representative to your property to determine if an excess flow valve can be installed. Due to operating characteristics and limitations in some instances, an excess flow valve cannot be installed. Each customer location will be evaluated upon request.
How does an excess flow valve work?
An excess flow valve operates similar to electrical circuit breakers that trip when the electricity current exceeds its limit. The excess flow valve is tripped by an excess flow of gas, causing a spring loaded device inside the valve to automatically restrict the flow of gas. The valve automatically resets or reopens when the excess flow of gas has ceased or service line gas pressure is significantly reduced.
How frequently are groups required to conduct litter pickups?
Groups are asked to make a commitment to adopt approximately two (2) miles of roadway for at least one (1) year and conduct a total of four (4) litter pickups on their adopted stretch of roadway. One pickup per quarter/season is recommended, although groups may conduct pickups more frequently.
How long do I have to decide whether or not I want to have an excess flow valve installed at my property?
You may request to have an excess flow valve installed at your expense at any time.
How long will the excess flow valve last?
The device is designed to last the lifetime of the natural gas line. However, if your natural gas service line is replaced in connection with overall system maintenance activities, the excess flow valve will also be replaced.
How much does it cost to install an excess flow valve?
The cost to install an excess flow valve varies depending on the location and difficulty of the installation; however, on average, the cost to install an excess flow valve on an eligible existing service line is estimated to be in excess of $950.
How will the installation of an excess flow valve take place?
Installation of the excess flow valve will be scheduled at a mutually agreeable date, subject to approval from permitting authorities, payment arrangements, work crew scheduling and weather conditions. The length of time to install will vary based on the complexity of the installation.
I have recently bought a new child restraint seat. I want to make sure that I have it installed.
You may come by the Police Department anytime Monday through Friday between the hours of 7am and 5pm. Our traffic officers are certified on child restraint seats, and they will gladly check yours to see that it is properly installed.
I would like someone from the Police Department to come give a talk to a group/start a neighborhood watch.
Call (615) 459‐6644 and ask for Sgt. Bobby Gibson. He will gladly arrange the proper person for your group/neighborhood watch.
I would like to compliment an officer/employee for a job well done. How do I do that?
I would like to learn more about the Smyrna Police Department. How do I do that?
Once a year we host a Citizens Police Academy where citizens can learn more about the job and the duties of all the personnel at the Police Department. It is held in January, so check our website often to see when applications are being accepted. You must pass a criminal background check to be approved.
I would like to make a complaint on an officer. How do I do that?
If you wish to make a complaint about the actions of a Smyrna police officer or about any aspect of Smyrna police operations, please do one of the following:
Come to the Police Department, 400 Enon Springs Road East, and tell any employee that you want to make a complaint.
Call the Police Department, (615) 459‐6644, and tell the dispatcher answering the phone that you want to make a complaint.
Come by the Police Department and fill out a formal complaint form.
Any Smyrna Police Department supervisor will assist you in completing a complaint against a police officer. You will be asked to identify yourself and then to give specific details about your complaint.
Your complaint will then be investigated. You may be contacted and asked additional questions about your complaint. If it is going to take a long period of time to investigate your complaint, you will receive a letter telling you approximately when you may expect a reply.
When your complaint has been investigated, the Chief of Police will review the investigation and will write you a letter explaining what has been found out about the matter.
I would like to report a crime or a traffic issue. How do I do that?
Call (615) 459‐6644, and a dispatcher will take your information and dispatch appropriate personnel to your scene. You can remain anonymous but realize our phone lines are recorded and can be public record. If this is an emergency, please call 911.
Is there a fee involved?
There is no fee required to participate in the program—only your time, effort, and concern for the environment! The Town of Smyrna provides volunteers with all necessary supplies and safety materials. Filled trash bags are removed from the roadsides by Town crews.
My vehicle has been impounded or seized. How do I retrieve it?
When the vehicle was seized, you were given a State of Tennessee Notice of Property Seizure and Forfeiture of Conveyances form. Halfway down the page is Category I – Narcotics Related. This paragraph explains that if you choose to file for your interest in the property, you will have to do so with the Department of Safety, Legal Division, which is located at 1150 Foster Avenue, Nashville, TN.
The first thing that will happen is that you will receive a letter in the mail from the Department of Safety that you will have to sign. From the date you sign for this letter, you will have 30 days to file a claim. A claim is filed with the Department of Safety with the payment of a cost bond which is $350. This can only be paid with a money order or cashier’s check. If you cannot afford to pay the bond, you will be able to file a pauper’s oath. The Department of Safety will determine if you qualify for this.
After you have filed, there are two ways you can handle your case. One way is to simply wait for your court date. The other way is to contact Captain Todd Spearman of the Detective Division and attempt to reach a settlement. This settlement must be approved by a Judge. If you wish to settle your seizure, please call Captain Spearman at (615) 459‐9742, extension 2378, Monday through Friday. He will gladly explain the process to you.
What is an excess flow valve?
An excess flow valve is a mechanical safety device that may be installed on a natural gas service line, and is designed to automatically shut off the flow of natural gas in the service line in the event of a significant break, puncture or severance in the line.
What should I do if I smell natural gas?
Leave the area immediately and call 911 and Smyrna Natural Gas at 615-355-5740 option 4 (call from a neighbor’s house or from another location far from the smell of natural gas)
DO NOT use anything electrical that may create a spark; this includes cell phones
DO NOT operate any light switches
DO NOT light a match
DO NOT attempt to locate the source of a leak
DO NOT attempt to stop a leak
DO NOT return to the area until Smyrna Natural Gas or the emergency services have declared the area safe
What should property owners do if a contractor or installer shows up with a backhoe and starts digging on their property without calling 811?
If someone has hired a contractor to do work that requires excavation, they should call 811 themselves or ask the contractor to do so before work begins. Property owners who see someone preparing to dig on their property and don’t see paint lines or flags marking the location of underground utilities, should tell the workers to STOP and call 811 before they dig.
Where can I pick up a copy of a police report?
You can come to the Police Department which is located at the Justice Center, 400 Enon Springs Road East, between the hours of 8:00am and 4:00pm Monday through Friday excluding holidays. There is a small charge of fifteen cents per page. If it is an accident report, please allow three days from the date of the accident to get your copy.
Where does the excess flow valve get installed?
The excess flow valve is installed on the natural gas service line that runs underground between the gas main (usually located in or near the street, alley or utility right-of-way) and the gas meter on the customer’s property. Installation of an excess flow valve requires excavation near the natural gas main to expose the service line prior to installation. All areas excavated will be restored once installation is complete.
Who installs the excess flow valve?
For qualifying service lines, Smyrna or one of its approved contractors will install the excess flow valve.
Who is eligible?
Any group or individual may apply for participation in the Adopt-A-Roadway program.
Who pays for the installation of the excess flow valve?
The cost of installing an excess flow valve on an existing natural gas service line will be the sole responsibility of the customer requesting the installation.
Who should I contact to request an excess flow valve installation estimate?
Call Smyrna Natural Gas at (615) 355-5740, option 4.
Why do I see multiple patrol cars on a wreck?
On most cases involving an accident, there is a large amount of work to do in regards to drawing the accident to scale. By scale, we mean making sure all measurements are correct and that it reflects the correct speed and what the vehicles were doing before, during and after the impact.
We realize this inconveniences individuals but we want to make sure that our accident reports are done correctly so there is less difficulty afterward for all parties involved in the accident. The more individuals working the accident, the faster it will be cleared, and the faster traffic can flow.
Why is Smyrna offering customers the option to install excess flow valves?
Federal regulations require that existing customers receive notice of their option to request the installation of an excess flow valve on qualifying service lines.
Will an excess flow valve protect against all types of leaks?
No. An excess flow valve does not protect against small leaks on the service line or gas meter or leaks beyond the meter assembly, such as those involving a customer’s house piping or customer appliance malfunction. It is designed to activate when the service line is significantly damaged due to excavation or other similar activities. Prevention of service line damage remains the best form of protection and all customers can place a free 811 call to have buried utilities marked before digging.
Will an excess flow valve stop or reduce the flow of natural gas inside my home?
An excess flow valve is designed to allow normal operation of the service line. It will automatically restrict the flow of natural gas only when the service line has been significantly damaged and the flow of natural gas exceeds prescribed limits. An excess flow valve is not designed nor capable of restricting the flow of natural gas inside your home or structure in the event of damage to your house piping located downstream of the gas meter.
Will my gas supply be shut off during the installation?
Yes. Installation of the excess flow valve will require us to temporarily shut off the gas supply to your property. As part of the installation process, your existing houseline piping must be retested and appliance pilots will be re-lit if your houseline piping and appliances are operating normally. If the houseline test fails or appliances do not pass inspection, you will be responsible for repairs before natural gas service can be fully restored.
Will my property and landscaping be disturbed during installation?
Installation of an excess flow valve requires digging so that the service line is exposed prior to installation. Smyrna Natural Gas or its contractor will restore property to its original condition, to the extent reasonably practicable, as part of the overall project cost.
Will the installation of an excess flow valve affect my monthly bill?
No. Installing an excess flow valve will neither increase nor decrease a customer’s natural gas usage.